Complaints Handler

Complaints Handler
  • £9.74 per Hour
    HOUR
  • Temporary
  • Bedford, Bedfordshire, England Bedford Bedfordshire MK44 3US
Job Ref: 170664
Sector: Customer Service
Date Added: 07 September 2020

Complaint Handler

Bedford

£9.74 per hour

9.00 to 17.30 Monday to Friday with overtime available

Start ASAP - a mixture of home and office working

Bright, professional offices. Canteen on site with great food available. Fun and friendly environment, the team are under a lot of pressure at the moment due to a back log in work and they need the help of enthusiastic customer service individuals ASAP

You will be helping customers over the phone and via email to resolve queries and complaints

Escalating complaints when required following FCA guidelines

You must be passionate about exceeding customers expectations

You will be handling complaints professionally and calmly

You must have great accuracy when entering data onto a database

You must have experience in

Customer Service within an office environment ideally

Knowledge of FCA guidelines would be ideal but not essential

Complaint handling experience is essential

Call centre experience is essential

You must have a desire to exceed customers' expectations, be motivated, hardworking and a true team player.

If you feel you have all of these attributes please submit your CV for review ASAP to be considered.

Tate is acting as an Employment Business in relation to this vacancy.

Tate
07/10/2020 17:54:32
GBP 9.74 9.74

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