Customer Service Manager

Job Ref: 170342
Sector: Customer Service
Job Type: Permanent
Date Added: 10 March 2020
  • St. Albans, Hertfordshire, England St. Albans Hertfordshire al1 3xz
  • £28,000 - £31,000 per Annum
  • Tate
  • 01727 844799

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Customer Service Manager £28k to £31k St Albans, Hertfordshire plus benefits

Are you looking for a company whose moto is to have fun in providing the best customer experience possible?

Our client is currently on the recruit for a passionate and team focused Customer Service Manager to lead and develop an existing team of 4 to reach the best of their ability.

Daily activities will include, but not be exhausted of:-

  • Day to day management of a team of 4
  • Training and development and conducting of team appraisals
  • Assisting the team by being hands on and performing the tasks with them at peak times to ensure that work between all the team members is balanced and manageable
  • Liaison with freight companies to reduce delivery issues and timings
  • Import and export documentation
  • Offering support in the development and synchronisation of an existing sales team

Skills and experience:-

  • Proven success as a Customer Service Manager
  • The ability to motivate and supervise as well as being able to work as part of a team as required
  • A proactive and personable nature with the ability multi task
  • Proficiency in Microsoft Word, Outlook and Excel
  • Previous working experience in a B2B industrial environment preferred

Tate is acting as an Employment Agency in relation to this vacancy.

09/04/2020 09:09:57
GBP 28000 28000