3rd Line Desktop Support Engineer

Job Ref: 170180
Sector: Other
Job Type: Contract
Date Added: 11 February 2020
  • Bedford, Bedfordshire, England MK44 1LZ Bedford Bedfordshire MK44 1LZ
  • £35,000 - £37,000 per Annum
    ANNUM
  • Tate
  • 01908 200990
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3rd Line Desktop Support Engineer Project support6 months fixed term contract, may be extended or go permanent£35k - £37k pro rataBedfordTravel to various sites required, so must own a car and be able to drive 37.5 hours per week Due to current and predicted growth, my well established client based in Bedford are looking to recruit an experienced 3rd Line Desktop Support Engineer. The role will work closely with the Head of Services to identify requirements and plan to deliver and implement strategic plans. You will provide 3rd line support help resolve complex issues and project support new site set ups. Looking for a natural problem solver with the ability to think outside the box when resolving issues, constantly improving process.The role:· You will be responsible for supporting with 3rd line complex queries remotely and on site· Liaising with external IT support company· Helping TUPE employees across, liaising with current IT support and agreeing terms of transfer, including which hardware will be transferred or renewed · Ensuring smooth set up of all IT software and hardware for new sites, co-ordinating with suppliers for internet supply etc.· Setting up new employees and training remotely and on site· Setting up hardware at new sites· Fault finding and rectifying· Project support to new site set upsExperience:· This role would suit an experienced 3rd line support engineer.· Proven track record of problem solving and dealing with complex issues.· Management of small to medium projects desired · Knowledge of all MS Office programmes· Hands on experience of technical issues· Must be resilient and proactive· Must be a strong communicator· Previous experience supporting clinical businesses desired not essentialPlease apply immediately and we will call you to discuss your experience and the opportunity

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Tate
12/03/2020 14:58:20
GBP 35000.00 35000.00