Customer Service Advisor

Job Ref: 169894
Sector: Customer Service
Job Type: Contract
Date Added: 29 January 2020
  • Newton Abbot, Devon, England tq13 7up Newton Abbot Devon tq13 7up
  • £16,500 - £16,700 per Annum
    ANNUM
  • Tate
  • 01392 432861
Tate https://www.tate.co.uk https://www.tate.co.uk/-/media/tate/tania/tate-logo-sole.png

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Tate are working with a client in Ashburton to recruit a Customer Service Advisor. Working within a team, you will be a point of contact for customer queries, complaints, accounts, repairs and contract changes.

The main duties are as follows;

  • Answer all calls in line with agreed KPI'S
  • Carry out detailed triage on faulty products
  • Process customer repairs, replacements and credits
  • Ensure confidentiality at all times.
  • Communicate with outside agencies as required

The ideal candidate will have a high attention to detail, prepare documentation to a high standard and be proactive in resolving queries. Candidates should have previous Customer Service experience and an excellent telephone manner.

The working hours will be 9:00am to 5:00pm, Monday to Friday.

Tate is acting as an Employment Business in relation to this vacancy.

Tate
28/02/2020 14:49:58
GBP 16500.00 16500.00