Night Shifts - Data Entry

Job Ref: 169078
Sector: Customer Service
Job Type: Permanent
Date Added: 24 December 2019
  • Hemel Hempstead, Hertfordshire, England Hp2 4tz Hemel Hempstead Hertfordshire hp2 4tz
  • £21,000 per Annum
    ANNUM
  • Tate
  • 01442 345 210
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Customer Service Night Shifts

Based in Hemel Hempstead

8pm - 8am -7 nights on - 7 nights off

Salary: £21k

Key responsibilities:

  • Answer a large amount of phone calls and dealing with initial requests.
  • Escalating urgent and critical calls
  • Working with various different customers
  • Liaising with internal and external personnel.
  • Updating all customer records accurately.
  • Dealing with all customer reports, down loading information and checking documentation before finalising paperwork.
  • Creating daily reports and statistics

Person specification:

  • Excellent written and verbal communication skills with strong attention to detail
  • Must have excellent IT skills
  • Deal with all calls with a sensitive nature
  • Great problem solving skills in a high pressured environment
  • Keep up to date and follow protocol changes
  • Great team player ability

Tate is acting as an Employment Agency in relation to this vacancy.

Tate
23/01/2020 12:04:27
GBP 21000 21000