Customer Service Administrator

Job Ref: 168754
Sector: Customer Service
Job Type: Permanent
Date Added: 10 February 2020
  • Eastleigh, Hampshire, England Eastleigh Hampshire SO50 1EP
  • £20,500 per Annum
    ANNUM
  • Tate
  • 02380 270242
Tate https://www.tate.co.uk https://www.tate.co.uk/-/media/tate/tania/tate-logo-sole.png

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Customer Service Administrator- Eastleigh - £20,500 + annual company bonus

Hours: 9-5pm Monday to Friday - Free parking on site

We have an exciting opportunity for someone who is very passionate about providing excellent customer service and who has an instinctive ability to build Strong relationships. You will be working in a small and friendly team for a not for profit organisation who are hugely supportive.

Duties include:

  • Answering inbound calls coming through from their members and dealing with general enquiries
  • Processing documentation, data and information accurately and efficiently, within the agreed SLA, targets and procedures
  • Discussing the best options for members and advising on different products to suit their needs
  • Effectively and professionally communicate with all stakeholders and provide high levels of service to meet member needs
  • Proactively identify issues arising and contribute to resolution
  • Efficiently plan and manage own workload, resources and time to maximise efficiency
  • To undertake such other duties as may be reasonably required, including attending shows and exhibitions.

In return you will be offered the opportunity to develop your skills and experience and learn from professionals within a niche industry. The office environment is newly refurbished with excellent amenities and company benefits.

Tate is acting as an Employment Agency in relation to this vacancy.

Tate
11/03/2020 14:59:11
GBP 20500 20500