IT Technician

Job Ref: 168597
Sector: Other
Job Type: Temporary
Date Added: 03 December 2019
  • Hatfield, Hertfordshire, England Hatfield Hertfordshire al7 2aa
  • £17 per Hour
  • Tate
  • 01707 320255

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IT Technician - Temporary role until end of January


£17.00 per hour

You will work as part of a small team directly assisting with fault finding and resolving IT issues. These issues will include hardware and software related issues on a range of devices from desktop PCs, laptops, tablets and smartphones.

Key tasks:

To carry out a wide range of technical support tasks concerned with the provision of PC based networked desktop IT services. To install new equipment and software, upgrade hardware and configure PCs to access networked services (including configuration of equipment to gain access via the available 'wireless' networks, VPN and portal services)

To fault find infrastructure related issues and to escalate as appropriate to IT Infrastructure Services

To operate AV equipment to a competent level, sufficient to assist users in their delivery of presentations

To provide advice and software support to users using standard Microsoft products and other common applications used for statistical analysis, image manipulation etc.

To assist in ensuring that AV and IT equipment booked for meetings are available when required, is set up correctly and is fully functional

To provide telephone support to users by taking part in the Helpdesk rota of 'first line' support duties, including the resolution of faults via 'remote desktop' utilities, the types of calls will include, software installs, hardware and printer issues, account profiling and imaging new PCs

To provide face to face support to users via the Helpdesk and/or by visiting users

To apply for this role previous experience is essential and you must be able to commit to a temporary assignment until the end of January.

Tate is acting as an Employment Business in relation to this vacancy.

02/01/2020 17:14:33
GBP 17.00 17.00