Helpdesk Operative

Job Ref: 168305
Sector: Customer Service
Job Type: Temporary
Date Added: 05 November 2019
  • Manchester, England King Street Manchester M2 6aw
  • £9 per Hour
  • Tate
  • 0161 828 5402

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Are you looking for a new position?

Tate Manchester are currently recruiting for an experienced Helpdesk Operative to work in a busy hospital on the outskirts of Manchester City Centre.

Duties include

  • Taking calls from staff within the Trust which need to be logged on the system
  • Follow up calls to PPM faults in agreed format ensuring full details and suitable priority are entered into system as detailed by Supervisors / Operations staff.
  • Proactively follow up Reactive work orders to ensure attendance and completion within required response times.
  • Answer calls in a timely and professional manner
  • Operate an effective information system with management of paper and computer based document systems.
  • Manage contractor booking in service as detailed in BMS local operating procedure. During busy help desk periods this duty will be shared with other operations staff.
  • Manage access system for ducts and plant rooms as required
  • Ensure Key Booking systems are applied and maintained including van booking details
  • Act as Fire Warden for Occupied premises, if required.
  • Work as a pro-active member of the Operations Support Services team, ensuring all areas of the department are supported as required during absences, sickness and leave and during system enhancements
  • General other ad-hoc duties that may be required to aid the successful running of the contract.
  • You are responsible for your own Health and Safety and that of your colleagues

*2 weeks training provided

  • Position: Helpdesk Operative
  • Rate of Pay: £9 ph.
  • Hours of Work: Mon - Fri 8am - 4.30pm (No weekends!)

Please call today! 0161 828 5400 or email

Tate is acting as an Employment Business in relation to this vacancy.

05/12/2019 10:57:04
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