Customer Service Agent

Job Ref: 167622
Sector: Customer Service
Job Type: Temporary
Date Added: 05 October 2019
  • City of London, London, England Devonshire Squ City of London London EC2M 4HP
  • £9.71 per Annum
    ANNUM
  • Tate
  • 0203 096 4670
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Full time Customer Service

Rotating weekly shifts;

10:00-19:00/14:00-23:00 Monday - Friday

Our client a leading Mens Fashion Retailer located in London are looking to expand their customer service call centre team. We are looking for PART TIME candidates seeking the opportunity to go temp to perm.

These positions working in a fun-filled, high energised team environment are an integral part of the customer service team and will involve taking inbound customer queries, responding to email queries and providing 5 star customer service at all times.

You will be responsible for;

  • Answering and assisting all customer queries
  • Providing detailed information to the customer
  • Chasing up delivery issues and concerns with the third party
  • Upselling where possible
  • Answering and managing the customer 'Web chat'

The successful candidate must have the following;

  • Exceptional phone manner
  • Positive attitude
  • Customer service experience
  • Be a team player
  • Self-motivated
  • Experience with KPI's

The benefits are as follows;

  • Paying £9.71 per hour
  • Discounted clothing
  • Monthly team lunches
  • Incentive vouchers to win

You MUST be available to attend an assessment centre on the 9th October and start the 14th October. This non-negotiable

For the right candidates who are hardworking and demonstrate a positive and professional approach have the opportunity to go permanent.

So what are you waiting for APPLY TODAY!!

Tate is acting as an Employment Business in relation to this vacancy.

Tate
04/11/2019 14:32:43
GBP 9.71 9.71