Job Ref: 167598
Sectors: Administrators Receptionists Personal/Executive Assistants Secretaries
Job Type: Permanent
Date Added: 04 October 2019
  • Brentford, London, England Vantage Brentford London TW8 9AG
  • Competitive
  • Tate
  • 01895 257931

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About the Role:

This new and exciting position has arisen within a global film and media brand and we are looking for people with personality! The role of the Receptionist is to be an ambassador for the brand, be the first point of contact for all visitors and a professional who has their finger on the pulse of the business! If you are an organised professional with fantastic rapport building skills and a desire to add value where you can then we want to hear from you!

Main duties include:

 Responsible for day to day management and supervision of the Head Office reception desk and its associated duties as well as the Receptionist and their associated duties.

 Day to day management of the reception desk, including greeting guests on arrival, signing in visitors, answering telephones, screening and directing calls as appropriate.

 Management of multiple inboxes and responding to/delegating all office related queries from staff or guests including weekly car parking allocation, taxis, maintenance and call out services.

 Management of ID cards and entry passes for office including creating new ID cards for new starters, allocating new fobs and disabling fobs for leavers.

 Management and maintenance of multiple meeting rooms, booking rooms for staff and guests.

 Managing and ordering all office facilities supplies: kitchen stock, stationery, milk/newspapers, cleaning stock, etc.

 Maintaining the presentation of the office and Reception area to a high standard.

 Liaising with Building Management and keeping a log of reported faults.

 Liaising with contractors and the office Facilities Team regarding office maintenance.

 Managing requests relating to the external archive.

 Updating key contacts: internal telephone list and external suppliers list.

 Checking invoices and raising purchase orders for supplier payments.

 Managing all charity requests received to Head Office.

 Training/inducting permanent and temporary reception staff.

 Updating reception manual.

 Remaining up-to-date with all policies and procedures.

 Providing administrative support to the Head Office Operations team as required.

 Providing cover for the Communications Team when required.

 Ad-hoc duties as required

Key Skills and Behaviors:

Making an Impact

 As the face of the company and the first point of contact for anyone arriving at the Head Office a professional, polite, friendly and helpful presence is essential to this role.

 Excellent telephone manner and the ability to deal appropriately with people at all levels

 The ability to communicate clearly with relevant information

Working together

 Good at building relationships and able to work with people from all areas of the business

 An excellent team player, ready to get stuck in

 Thee ability to maintain composure when handling challenging situations

Thinking it through

 The ability to find the right information to deal with queries

 The ability to understand and clearly communicate messages and information given to the relevant person

Being Action Focused

 The ability to work proactively and a willingness to go beyond the call of duty

 Actively working out the best way to get something done and deliver the small things that make a huge difference

 Actively engaged to deliver and strive to overcome barriers and hurdles proactive and able to prioritise effectively


  • General administration experience preferred.

Salary, Working Hours & Location:

£22K Salary plus benefits

A rotating shift pattern of 8.00am - 4.30pm or 9.00am - 5.30pm between 2 staff

Based in Brentford

Tate is acting as an Employment Agency in relation to this vacancy.

03/11/2019 12:37:15
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