IT Support

Job Ref: 167552
Sector: Other
Job Type: Permanent
Date Added: 02 October 2019
  • Watford, Hertfordshire, England Clarendon Road Watford Hertfordshire WD17 1TB
  • £20,000 - £25,000 per Annum
  • Tate
  • 01727 844799

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IT Support Role

Based in Watford

Up to £25k dependant on experience

Our client, an international company with a UK head office based in Watford are looking for someone to come in on a permanent basis to support the IT Manager with the first line support for hardware and software problems in a Windows environment. Although this role is based in Watford, it may require some travel to other UK sites.

Key responsibilities:

  • 1st line support for hardware and software problems internally
  • Performing desktop and network support for approximately 500 users across the UK
  • Support via telephone, email and face-to-face
  • Installation of company software including SAP, MS Office and Design software
  • Setting up of new users
  • Windows server administration
  • Administration of SAP
  • Set-up/repairing and replacement of hardware including PCs, mobile phones, tablets and printers
  • Liaise with third-party suppliers
  • Administration of Network infrastructure, Firewalls and Internet connections
  • First point of contact for antivirus, iPads, Video Conference system

Experience required:

  • Previous experience in a similar role essential
  • Advanced MS Office
  • Experience with Windows based environments, Windows 7 & 10, Office 2016, Server 2003 and above
  • Solid networking skills
  • Knowledge of Android and iOS based mobile operating systems
  • Basic knowledge of MacOS
  • Ability to multitask and remain calm under pressure
  • Flexibility and adaptability
  • Must be able to work on your own initiative
  • Communication Skills - working within contacts in and outside of the organisation

Tate is acting as an Employment Agency in relation to this vacancy.

01/11/2019 20:04:11
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