Sales Agent

Job Ref: 167537
Sector: Other
Job Type: Permanent
Date Added: 02 October 2019
  • Slough, Berkshire, England Windsor Road Slough Berkshire SL11JL
  • £25,000 per Annum
  • Tate
  • 01895 257931

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Sales Agent

Role Overview

As a Sales Agent you will handle customer sales enquiries for our branded products. The position requires a high standard of commitment, professionalism and ability to interact with customers, developing relationships that lead to sales whilst meeting our compliance and eligibility requirements.

Roles and Responsibilities

  • Handling telephone sales enquiries in a fast paced environment and converting leads to sales
  • Helping customers to make informed decisions about their insurance needs
  • Providing accurate information on products that is clear, fair and not misleading in accordance with our commitment to Treating Customers Fairly
  • Accurately completing customer applications using the CRM system
  • Influencing purchasing decisions without compromising on regulatory responsibilities
  • Completing eligibility assessments and health & lifestyle questionnaires whilst correctly defining and interpreting information
  • Protecting the interests of the business by following robust business & underwriting procedures
  • Adhering to Quality Assurance standards
  • Meeting and exceeding individual targets across sales, conversion and quality assurance
  • Working as part of a team for the success of the company, leading by example and offering support and encouragement to peers
  • Applying a high level of commitment to learning & development
  • Responding to feedback positively and adopting an open minded approach to continuous improvement

The Candidate

  • Proven capability to interact with customers and influence purchasing decisions
  • Intermediate computer skills, experience of using CRM systems and Microsoft Office
  • Experience of working within a regulated environment with robust policies, procedures and compliance standards
  • A background in a customer facing or telephone sales environment
  • Ambitious for success and reward
  • Results and target driven
  • Consistently self-motivated and hard-working
  • Excellent relationship building skills
  • Strong written and verbal communication skills
  • High attention to detail and ability to gather and record information from customers accurately
  • Active listening skills
  • Desire to help others achieve within a team environment
  • Professional presentation
  • Able to work under pressure
  • Disciplined in approach to work
  • Able to use multiple resources whilst handling enquiries
  • Adaptable to changes in the working environment, targets and products
  • High level of aptitude in learning and retaining information

Working Hours

Monday to Saturday between 9am and 8pm (rota basis)



Tate is acting as an Employment Agency in relation to this vacancy.

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