Sales Support Agent

Job Ref: 166970
Sector: Customer Service
Job Type: Permanent
Date Added: 09 September 2019
  • Shefford, Bedfordshire, England Hitchin Road Shefford Bedfordshire SG17 5TE
  • £20,000 - £23,000 per Annum
    ANNUM
  • Tate
  • 01462 455181
Tate https://www.tate.co.uk https://www.tate.co.uk/-/media/tate/tania/tate-logo-sole.png

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Our client based just outside of Hitchin is looking for a Sales Support Agent to join their well established and supportive team. You must be energetic, enthusiastic and be able to deliver a first class service. The company has a friendly, innovative and open environment where there is great opportunity for progression.

Your main tasks will be:

.Answering phone enquiries and supplying information to customers

. Raising credits, pro-forma invoices and responding to sample request

. Managing complaints, filing and archiving

. Liaising with the external sales support

. Building relationships with external sales force and customers

. Solve problems and occasionally deal with challenging telephone calls and issues

. Process sales orders within agreed SLA

To be successful in this role you need to have:

. Strong customer service experience

. Experience using a CRM system

. A general understating of supply chain

. Previous of experience in of managing customers and complaints

. Ability to learn quickly

. A high standard of English and Mathematics

You can expect a salary of between £20,000-£23,000 depending on experience as well as great employee benefits.

Your working hours will be Monday-Thursday 9.00-17.00 and an early finish at 16.30 on a Friday. If you would like to APPLY please hit the button below and Emma Webber will be in contact in the next 3 working days.

Tate is acting as an Employment Agency in relation to this vacancy.

Tate
09/10/2019 09:58:58
GBP 20000.00 20000.00