Customer Service Team Leader

Job Ref: 166702
Sector: Customer Service
Job Type: Permanent
Date Added: 03 September 2019
  • St. Albans, Hertfordshire, England Half Moon Yard St. Albans Hertfordshire al1 3xz
  • £23,000 - £26,000 per Annum
    ANNUM
  • Tate
  • 01727 844799
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Customer Service Team Leader - £23k to £26k St Albans, Hertfordshire

Our client, an established distributor within cosmetics and beauty are currently on the recruit for a Team Leader with a passion for customer service and team motivation!

Daily activities will include, but not be exhausted of:-

  • Supervising, motivating and mentoring an existing team in collaboration with the Operations Manager
  • Being a point of contact for both customers and internal customer service team
  • Dealing with escalated enquiries
  • Assisting the team by being hands on and performing the tasks with them at peak times to ensure that work between all the team members is balanced and manageable

Skills and experience:-

  • Strong communication skills: written and verbal
  • Good relationship development and management skills
  • Good organisation skills; maximising productivity of self and others
  • Proven ability to manage situations and / or problem resolution

Tate is acting as an Employment Agency in relation to this vacancy.

Tate
03/10/2019 16:27:40
GBP 23000 23000