Call Handler

Job Ref: 166550
Sector: Customer Service
Job Type: Contract
Date Added: 20 August 2019
  • Rickmansworth, Hertfordshire, England the rivers office park Rickmansworth Hertfordshire wd39ys
  • £22,000 per Annum
  • Tate
  • 01727 844799

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Call Handling Role - 3 month contract

£22,000 pro rata

Based in Rickmansworth

Tate are currently recruiting for a hugely successful, fast paced and dynamic head office based in Rickmansworth. The purpose of the role is to take a high volume of calls and take detailed information to pass onto the relevant team to deal with.

The role will include:

  • Taking a high volume of calls from Customers
  • Taking initial information from query and passing through to relevant person or department via email
  • Update the in house system - accuracy and detail is very important!
  • Manage customers expectations
  • Making outbound calls to Customers with an update from other teams

The right person for this role:

  • Able to commit to 3 months (potential progression to longer term role)
  • Call handling experience is required
  • Experience working with databases
  • Clear communication skills by phone and email
  • Able to talk and type at the same time
  • Highly organised
  • Works well under pressure

Tate is acting as an Employment Business in relation to this vacancy.

19/09/2019 16:52:58
GBP 22000 22000