Account Coordinator

Job Ref: 166436
Sector: Customer Service
Job Type: Permanent
Date Added: 15 August 2019
  • Milton Keynes, Buckinghamshire, England Bradbourne drive Milton Keynes Buckinghamshire mk7 8at
  • £22,000 per Annum
  • Tate
  • 01908 200990

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Account Coordinator

Up to £22k per annum

Milton Keynes

Full time

Our client, a progressive and continuously growing business are looking for an Account Coordinator to join their team. If you have a passion for delivering a high level of customer service and have effective coordination skills this could be a great opportunity for you!

The role

  • You will be working in collaboration with internal teams to provide a well-rounded, dedicated and proactive support to customer accounts nationwide
  • Liaising with key accounts and facilities teams to ensure customer accounts are well nurtured and fully serviced
  • Create customer reports using excel, reviewing open service jobs and ensuring SLA's are met
  • Update third party portals, ensuring open service jobs are closed down accordingly
  • Maintain regular contact with customers updating them with account progress
  • Working closely with account managers, attending customer meetings when required
  • Review customer maintenance schedules, ensuring engineer service jobs are successfully completed

The person

  • Strong coordination skills
  • Customer focused approach
  • Proven experience and a passion for providing a high level of customer service
  • The ability to effectively multi task and independently prioritise your workload
  • An intermediate level of Excel
  • Experience working in collaboration with internal teams and external stakeholders

Tate is acting as an Employment Agency in relation to this vacancy.

14/09/2019 15:34:48
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