Customer Service Officer

Job Ref: 166137
Sector: Customer Service
Job Type: Permanent
Date Added: 03 September 2019
  • Chichester, West Sussex, England Martlet House Chichester West Sussex PO19 8SG
  • £20,000 - £23,000 per Annum
    ANNUM
  • Tate
  • 01582 692543
Tate https://www.tate.co.uk https://www.tate.co.uk/-/media/tate/tania/tate-logo-sole.png

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Customer Service Officer, Chichester, Perm & FTC, Up to £23K

Tate have teamed up with a leading housing company who operate all around London and the South East of England. We're looking for experienced call centre/contact centre agents who would be comfortable speaking to customers and advising them with any queries that they may have.

This role is to start ASAP and will be on either a Perm or a FTC basis, paying up to £23K.

Role Responsibilities:

  • Deliver exceptional customer service via telephone & email
  • Act as a first point of contact for customers
  • Refer specialist queries to relevant teams and individuals
  • Meet or exceed KPI targets ensuring the achievement of target call resolution
  • Accurately update system records in a timely matter

Experience Required:

  • **Experience within a call centre or contact centre within the last 12 months - Essential**
  • Excellent telephone manner
  • Customer service experience
  • Computer literate especially with Microsoft Office

If you have the suitable skills and experience then please apply today!

Tate is acting as an Employment Agency in relation to this vacancy.

Tate
03/10/2019 14:36:11
GBP 20000 20000