Helpdesk Administrator

Job Ref: 166007
Sector: Other
Job Type: Permanent
Date Added: 30 July 2019
  • City of London, London, England EC2Y 9AG City of London London EC2Y 9AG
  • £22,000 - £28,000 per Annum
    ANNUM
  • Tate
  • 0207 408 0424
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We are currently working with a leading insurance group, based in Central London, who are seeking a Helpdesk Administrator to join their growing team.

This is a fantastic opportunity for someone with a strong sense of customer focus to really showcase their skills whilst also developing these further in a busy, fast paced role.

Excellent organisational skills are an absolute must as if the ability to manage your own time efficiently and effectively to ensure that deadlines are met the correct process is followed at all times.

The main day-to-day duties of this role include:

  • Dealing with day-to-day enquiries from the Real Estate team
  • Resourcing the correct contractor for the specific Helpdesk request
  • Ensuring that all Service Level Agreements (SLAs) are adhered to and met
  • Raising work orders
  • Ensuring files are maintained
  • Administration
  • Ensuring that H&S documentation, risk assessments and other documents are filed correctly
  • Producing reports
  • Ensuring that all work in progress (WIP) is reviewed and updated
  • Raise jobs through sub-contractors

The ideal candidate will have basic knowledge of building maintenance and H&S and be able to confidently demonstrate their problem solving skills and ability to work to tight deadlines.

This role is being offered on a full time, permanent basis with a salary of £22k - £28k plus benefits.

Tate is acting as an Employment Agency in relation to this vacancy.

Tate
29/08/2019 08:52:57
GBP 22000 22000