Installation Coordinator

Job Ref: 165994
Sector: Customer Service
Job Type: Permanent
Date Added: 29 July 2019
  • Milton Keynes, Buckinghamshire, England Sunrise Way Milton Keynes Buckinghamshire MK14 6LS
  • £22,000 per Annum
    ANNUM
  • Tate
  • 01908 200990
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Installation Coordinator

£22k per annum

Full time

Milton Keynes

Our industry leading client is currently looking for an Installation Coordinator to join their busy and growing team within their ever expanding business.

In this role you shall have the autonomy and responsibility of ensuring installations are scheduled effectively in the most efficient way and providing a high quality service to customers.

The role

  • Directly liaise with businesses to obtain the required information to ensure their installation can be carried out effectively in the most efficient way
  • Work closely with field engineers, managing and scheduling their diaries to attend and complete installations
  • Ensure a high quality of customer service is provided within SLA's and agreed targets
  • Support customers with any incoming queries, providing timely and effective resolutions
  • Accurately manage and update the internal database

The person

  • Great work ethic, with a strong customer focused approach
  • Good problem solving skills
  • Ability to work in a fast paced environment
  • Previous customer service / contact centre experience
  • Confident in handling inbound and outbound calls
  • Strong team player, with a "can do" attitude

Tate is acting as an Employment Agency in relation to this vacancy.

Tate
28/08/2019 14:38:23
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