Customer Service Advisor Salary £18,000 £24,000 (Depending on Experience) + BonusWe are searching for someone that is looking to join a successful company based in...
A fast growing and ambitious Financial scale-up company based in quirky/ newly refurbished offices in the Southwark area is seeking a Customer Service Advisor, paying between £22,000 - £25,000 plus an excellent benefits package and great company culture, to join their buzzy, family feel team. This is an amazing opportunity for anyone who is looking to join a company that really prides itself on provide an outstanding, five star service to their customers, while also growing and developing its team.
The role will providing a high touch service to all customers, responding quickly via email and on the phone. This is a very small team, you will be acting as the first point of contact for new and existing clients, liaising with internal departments to assist with in life requests and queries. There will also be an element of administration to the role, updating CRM systems, maintaining customer details and accounts.
The company is seeking a candidate with a genuine passion for delivering an outstanding, professional customer service. You will have excellent communication skills, both written and oral, being the first point of contact for customers. Good numerical skills and attention to detail, in order to support in life processes and queries. You will have the ability to listen and to think on your feet, making sure to ask the right questions to resolve queries quickly and efficiently. You will enjoy working in a small team and be approachable in nature, acting as a go between for all departments in the business. Although financial experience is not essential, it would be very beneficial to the role.
The company is providing an excellent benefit package with this role from private health care, generous company pension, holiday allowance and an amazing company culture. They have weekly and monthly staff events to get involved in too. There will be on the job training, extensive career development and opportunities!
If you are driven candidate with customer service experience that is looking to join an ambitious team then please apply directly, alternatively email your CV or call 02074080424
Tate is acting as an Employment Agency in relation to this vacancy.