Customer Services Administrator

Job Ref: 165904
Sector: Customer Service
Job Type: Permanent
Date Added: 24 July 2019
  • Burgess Hill, West Sussex, England BN6 8SG Burgess Hill West Sussex BN6 8SG
  • £16,000 - £18,000 per Annum
    ANNUM
  • Tate
  • 01273 324255
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Bright, bubbly individual required to join close knit friendly team on outskirts of Burgess Hill, as their Customer Service Administrator, £16-18k doe. Due to their rural location a car driver/owner is essential.

If you love shopping, interior design and fashion, then this is the place to work.

Duties include: - Telephone enquiries: first point of call for enquiries including processing telephone orders, advising on product purchases, courier queries, delivery timings and charges. - Email enquiries: providing information on products and delivery services, updating customers on lead times, responding to customers regarding damaged items, refunds or replacements and managing customer complaints. - Supporting the Customer Service Team on all other duties such as: dealing with stock, customer returns and replacements, website amendments.

This is an entry level role that requires a minimum of 1 year Customer Service experience. The successful candidate will have an excellent telephone manner, ability to multi-task, prioritise workload and work at speed.

Salary is £16000-£18000 doe, working 9-5.30pm Monday-Friday, 20 days holiday plus Bank Holidays, pension and discount off products.

Tate is acting as an Employment Agency in relation to this vacancy.

Tate
23/08/2019 13:55:31
GBP 16000.00 16000.00