Customer Service Advisor

Job Ref: 165809
Sector: Customer Service
Job Type: Permanent
Date Added: 19 July 2019
  • Exeter, Devon, England ex2 7fw Exeter Devon ex2 7fw
  • £19,000 - £21,000 per Annum
  • Tate
  • 01392 432861

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An exciting Customer Service Advisor opportunity has arisen to join a busy Customer Service team in Exeter. The business strives to deliver an award winning level of customer service at all times.

The main duties of the role are as follows;

  • Monitor the Customer Services inbox
  • Log all issues onto the CRM
  • Provide feedback to relevant departments of any issues
  • Ensure all documentation is recorded correctly
  • Plan and schedule work with contractors
  • Liaise with the field based team and work closely to improve the customer service experience

The successful candidate will have previous customer service experience, ideally with a background in scheduling. You will be required to work on your own initiative and build strong internal and external relationships.

An excellent telephone manner and standard of English is a must.

The salary on offer depending on experience will be between £19000 and £21,000.

Tate is acting as an Employment Agency in relation to this vacancy.

18/08/2019 14:42:07
GBP 19000.00 19000.00