Administrator

Job Ref: 164815
Sector: Administrators
Job Type: Permanent
Date Added: 12 June 2019
  • Fareham, Hampshire, England fareham Fareham Hampshire po16 0jr
  • Competitive
    ANNUM
  • Tate
  • 02380 835800
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Administration Assistant - Fareham

Primary Purpose To provide admin support to Fee Earners either on a one to one basis or as part of a team.

Key Responsibilities Typing

Fast, accurate typing mainly opening files on the Case Management system with some copy typing producing correspondence, draft documents and engrossment's. All typing to be spell checked and proof read prior to passing to Fee Earner. Typing to be produced in order given unless instructed otherwise.

Case Management

Fully utilise the Case Management system when typing correspondence, telephone notes etc.

Telephones

Answer the telephone promptly in a professional manner, being polite and helpful at all times. Aim to assist calls of a general nature on your Fee Earner's files.

Ensure messages are recorded with client's name, telephone number, date and time and when possible, details of the query raised. Be realistic in call back options.

Liaise with Fee Earner as to system regarding direct dial numbers on correspondence and process for taking calls from Reception.

If appropriate type telephone message and place on file.

Client Contact

Attending clients on behalf of Fee Earner in Reception and on the telephone for routine matters such as making appointments/collecting documents. If appropriate offer the client the use of the interview rooms.

File Administration

Where applicable and at the request of the Fee Earner write to clients to confirm appointments, book interview room and set up new file.

Undertake such work on the file as may be directed by the Fee Earner.

Filing should be undertaken at the request of your Fee Earner. During a Fee Earner's holiday arrange for all incoming/outgoing post to be matched with file and left on Fee Earner's desk for their return. All correspondence during a Fee Earner's holiday should be attached to the inside of the file and the Fee Earner will complete filing upon their return.

When requested by Fee Earner, open files on the Practice Database and when necessary retrieve archived paper/electronic files.

Collect cheques from Accounts Department/Branch Manager, bank and mark files. When required, request cheques using appropriate forms.

Archive both completed paper and electronic files on a regular basis.

Appointment Files

For all appointments arrange for the files to be available for fee earners. Where appropriate check Fee Earner's diary re appointments at other offices to ensure that the files are always with them in advance of the appointment.

Post

Collect post and sort for each fee earner.

Other Duties

General office administration duties such as photocopying and collecting stationery, obtaining files, Deeds and assisting the Department with all administrative duties.

To undertake any other administration duties at the request of Fee Earners, Team Leader, Branch Manager or Business Head.

To ensure compliance with the Firm's Quality Standards.

If this position is of interest please do not hesitate to press the apply button below.

Tate is acting as an Employment Agency in relation to this vacancy.

Tate
12/07/2019 08:16:14
GBP 0.00 0.00