Customer Service Advisor

Job Ref: 164359
Sector: Customer Service
Job Type: Permanent
Date Added: 03 June 2019
  • Salisbury, Wiltshire, England Unit 3 6 Milford Trading Estate Blakey Road, Salisbury SP1 2UD Salisbury Wiltshire SP1 2UD
  • £17,500 - £18,500 per Annum
  • Tate
  • 01962 841827

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Job title: Customer Service AdvisorBase location: SalisburyHours: 8:30am - 5pm / 7am-4pm (weekend shifts will be required every 1 out of 12 weeks)Salary: £17,500-£18,500Multiple Customer Service Assistants are needed to provide excellent service on a busy Customer Helpdesk.The Role: To effectively deal with customer queries via telephone and e-mail.Key Responsibilities: - Analysing and solving customer issues- Maintaining accurate records- Building effective working relationships with other departments- Taking ownership to effectively resolve customer calls- Achieving performance targetsRequirements:- Excellent customer service skills- Ability to work as part of a team- Desire to learn technical aspect of role- Confident verbal and written communication- Ability to work under pressure in high-volume environment- Solution oriented attitudeQualifications:- Previous experience with Microsoft Office

If you'd like to discuss the role further, please contact Kathleen Lyons on 01962 841 827 or .

Tate is acting as an Employment Agency in relation to this vacancy.

03/07/2019 14:30:21
GBP 17500.00 17500.00