Weekend Customer Service

Job Ref: 164295
Sector: Customer Service
Job Type: Permanent
Date Added: 17 May 2019
  • Hemel Hempstead, Hertfordshire, England Industrial Estate Hemel Hempstead Hertfordshire hp2 4tz
  • £12,500 per Annum
    ANNUM
  • Tate
  • 01442 345 210
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Job Role: Weekend Customer Service Coordinator

Location: Hemel Hempstead

Salary: £12,500

Hours: 09.00 - 16.00 Saturday and Sunday

Permanent

I have an exciting opportunity to join a rapidly expanding, well known company based in Hemel Hempstead.

I am recruiting for a weekend Customer Service coordinator to provide support in the busy customer service team.

Job role:

  • Support the customer service team in preparation of weekly quality reports
  • Monitor bookings and collections with hauliers and suppliers
  • Ensure changes are regularly updated
  • Handle and resolve customer complaints
  • Manage outlook help-desk
  • Develop and maintain haulier performance reports
  • Send and action updates any issues that arise to the business

Skills required:

  • Good communication skills
  • Excellent MS Office skills including intermediate level Excel
  • Knowledge of freight and logistics
  • Ability to write and structure reports
  • Administration experience

This is an exciting opportunity to join a well-established company. Please apply by submitting your CV in Word format.

Tate is acting as an Employment Agency in relation to this vacancy.

Tate
16/06/2019 11:39:44
GBP 12500.00 12500.00