ReAssure® is responsible for administering a variety of policies such as Pension, Life and Health. They are at an exciting stage in their growth, offering...
We have a great opportunity to join an industry leading organisation based in Birmingham as a Customer Advisor.
You will be required to offer an outstanding service to both internal and external customers dealing with all queries efficiently.
As a Customer Advisor you will be required to:
- Answering inbound calls from customers
- Dealing with customer queries
- Liaising with different departments
- Administering and monitoring email queries
- Providing accurate solutions
- Working alongside with colleagues to help rectify any issues with customers
Skills and experience required:
- Excellent communication skills
- Good telephone manner
- Good time management
- Problem solving
- Attention to detail
- Excellent written skills
- Team player
- IT literate
Hours of work/pay rate:
Monday to Friday 37.5 hours
Tate is acting as an Employment Business in relation to this vacancy.