Customer Service Advisor

Job Ref: 163433
Sector: Customer Service
Job Type: Permanent
Date Added: 13 August 2019
  • Welwyn Garden City, Hertfordshire, England mundells Welwyn Garden City Hertfordshire al7 1ft
  • £10.55 per Hour
  • Tate
  • 01582 692543

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We are looking for an enthusiastic Outbound/Inbound Sales and Customer Service Advisor to work with one of our clients based in WGC. This role is a temp to perm, full time role working term time + 3 weeks ie working 41 weeks per year. You will work all weeks of the year; however, you will have the summer and Christmas school holidays off. The role is paying £10.55 per hour. Our successful candidate will be able to:· multi task with ease;· have excellent interpersonal communication skills; · be comfortable developing sales prospects; upselling and cross-selling with the view to meeting targets. You will be providing support to our Customers and our Customer Account Managers whilst reporting to the Customer Services Team Leader Main Areas of Responsibility · Meet and exceed daily Outbound expectations (calls, emails, total contacts)· Generate revenue by increasing the number of qualified leads received, contacting businesses and facilitating new account set up· Use product knowledge to showcase the solutions that our company can offer to prospects· Assess customer needs and making pro-active recommendations. Upsell and cross sell where possible· Provide excellent customer service on all inbound enquiries via the telephone, email or the web-platform. · Complete accurate and efficient input of sales orders within agreed SLAs and responding to delivery enquires. This is an exciting opportunity to join a fun and passionate team. Please contact Jill in the office on 01582 692543 for more information

Tate is acting as an Employment Agency in relation to this vacancy.

12/09/2019 12:11:19
GBP 10.55 10.55