Tate are looking for talented Customer Service Advisor's to work for TK Maxx and Homesense, part of TJX Europe based on Clarendon Road in Watford.Are...
Customer Service Advisor Borehamwood£20,000
Our client is an award winning leader within their market committed to the development and growth of their employees with excellent benefits, reward and recognition. They have an exciting opportunity for the right candidate to join their successful team within a fun environment offering accelerated career development.
- To answer and handle calls promptly in a friendly and courteous manner
- Identifying, responding and resolving customer queries where possible and escalating them to the relevant departments where necessary
- Respond to all enquiries through telephone (Inbound and outbound), email, fax and post
- Keep customer records up to date at all times
- Keep up to date your knowledge of policies and knowledge
- General administration duties
Ideal candidate -
- Customer service experience
- Excellent telephone manner
- Sound knowledge of Microsoft Office
- Drive and determination
- Team player
Tate is acting as an Employment Agency in relation to this vacancy.