Customer Service Advisors (Nights)Temp to Perm07.00pm 4.00am9.00pm 6.00am The permanent role has a competitive commission structure, plus an attractive benefits package which includes free parking...
Are you passionate about Customer Service? Do you have a good attention span and strong customer service skills?
This is an excellent opportunity to progress your career in customer service with a young and growing business in Northamptonshire.
Our client have over 20 year's experience within the automotive industry and due to growth they are now looking to expand their well-established customer service team in Silverstone, Northamptonshire.
What you will be doing:
The customer service role is a vital part of the business, you will be carrying out customer service surveys for a variety of clients and will be measuring individual staff and your clients businesses on services they provide. This is done via telephone calls and also programmes on your computer.
- You will be reviewing client processes and services offered
- You will be producing reports and spreadsheets about your findings
- You will also be completing general administration work based around the role itself
- Precise data entry skills
- Have strong attention to detail
- Show a strong interest in customer satisfaction / service
- Work well under pressure within the team environment
This position is ideal for someone who has worked within a customer service environment.
What you get in return:
The business itself is well established and constantly growing, due to continued growth within their sector there will be opportunity's to progress into alternative areas of the business or even management.
The company try to make work life as fun as possible and often host work events such as summer and winter parties.
The hours are Monday - Friday 9am to 5pm
I look forward to hearing from you,
Tate is acting as an Employment Agency in relation to this vacancy.