Customer Service Advisor

Job Ref: 162892
Sector: Customer Service
Job Type: Permanent
Date Added: 12 March 2019
  • St. Albans, Hertfordshire, England St. Albans Hertfordshire al1 3xz
  • £20,000 - £21,000 per Annum
  • Tate
  • 01727 844799

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Customer Service Advisor - £20,000 to £21,000 St Albans, Hertfordshire plus benefits

Our Client a trusted and well established and not for profit organisation situated in central St Albans are currently on the recruit for a highly organised and customer service focused Customer Service Advisor with the ability to build and maintain relationships with ease and a tenacious attitude to getting the job done!

Daily activities will include, but not be exhausted of:-

  • Dealing with both inbound and outbound telephone activities
  • Account management
  • Conversion of inbound enquiries to sales
  • Adherence of FCA regulations
  • Advising on products and services
  • Updating of internal databases

Skills and experience:-

  • Excellent organisational and prioritisation skill
  • Previous experience in an insurance/telesales environment
  • Computer literacy - Microsoft Office, Word and Excel
  • Exemplary customer service skill
  • The ability to influence and manage relationships in a KPI driven environment

Tate is acting as an Employment Agency in relation to this vacancy.

11/04/2019 17:00:35
GBP 20000 20000