Customer Support Specialist

Job Ref: 162773
Sector: Customer Service
Job Type: Permanent
Date Added: 07 March 2019
  • Exeter, Devon, England Exeter Devon EX5 2LJ
  • £22,000 - £25,000 per Annum
  • Tate
  • 01392 432861

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We are recruiting for a Customer Support Specialist at a well established agricultural client.

Responsibilities of the Customer Support Specialist:

- Key focus on customer support and service.

- Provide technical advice and create opportunities for further sales.

- Create awareness for current special offers.

- Assist the marketing team in building appropriate promotions.

- Process sales orders and direct ship orders.

Preferred Skills, Knowledge & Experience:

- Technical knowledge of aftermarket parts for the agricultural


- Experience and commitment to delivering outstanding

customer service;

- Good communication skills with an excellent telephone manner;

- Intermediate MS office skills;

- A team player able to work flexibly to support the department as required.

About you:

This is a role in a customer services team taking inbound calls from business customers in relation to orders and general enquiries relating to spare parts. The enquiries are of a technical nature and therefore you'll need to have some relevant experience of parts - this could be from within automotive, aerospace or the agricultural industry. You might have worked has a car/bike/motorbike/bus mechanic/engineer and fancy moving into an office role, studied a relevant degree which exposed you to parts, grew up on a farm and therefore have an understanding of machinery or worked within the parts department of a dealership - or something else that's relevant!

Tate is acting as an Employment Agency in relation to this vacancy.

06/04/2019 12:45:53
GBP 22000 22000