Import Coordinator

Job Ref: 162688
Sectors: Administrators, Other, Customer Service
Job Type: Permanent
Date Added: 05 March 2019
  • Southall, Middlesex, England Southall Middlesex UB2 5ND
  • £27,000 - £28,000 per Annum
  • Tate
  • 01895 257931

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Import Coordinator - Key Accounts

About our Client:

Our client is a UK based supply chain, freight forwarding and logistics brand and are theUKs predominant international supply chain partner to the retail and consumer goods industries.

Purpose of the Role:

As an Import coordinator within the Key Accounts team you are responsible for arranging shipments, preparing and confirming order approval, handling pricing information, and releasing invoices as you would in a normative Import Coordinator role. Within the Key Accounts team you will have autonomy to help improve processes, work more meticulously with the supply chain and have more client contact.

Duties & Responsibilities:

Deal with all freight orders

Receive and deal with any/all pre alerts for orders

Deal with the financials and costings of those freight orders

Work closely with the transport teams on logistical updates

Keep up to date with incoming flights, departures and delivery statuses

Deliver a high level of service to clients and customers

Be open to new training and learning other aspects of the business

Deal with basic Q&A from internal stakeholders

Deal with basic Q&A from client stakeholders

Escalate any issues that may impact client SLAs

Awareness of KPI measurements

The Ideal Candidate:

You will be a proactive professional with a "can do" attitude towards work.

To succeed in this role you will have the ability to think on your feet and take the initiative in delivering upon brand/client expectations. This role will suit professionals looking to join a large organisation that they aim to grow with and build a career with.

Key Performance Indicators:

Customer satisfaction

Success in "making customers lives simpler"

Positive teamwork

Strong relationships

Network with colleagues/clients

Tate is acting as an Employment Agency in relation to this vacancy.

04/04/2019 10:15:37
GBP 27000.00 27000.00