Customer Service Advisor

Job Ref: 162230
Sector: Customer Service
Job Type: Permanent
Date Added: 18 February 2019
  • Borehamwood, Hertfordshire, England Borehamwood Hertfordshire WD6 2XX
  • £18,000 per Annum
  • Tate
  • 01727 844799

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Customer Service AdvisorBorehamwood18k Our client, a global company insuring over 90 million clients worldwide, are looking for a friendly and empathetic Customer Service Advisor to assist our customers with a variety of queries. You'll be working as part of a team delivering a first class service while working for a company that offers mobility and career development opportunities. Key Duties· To answer and handle calls promptly and in a friendly and courteous manner· Identify and respond to the needs of customers, resolving their queries where possible and escalating them to the relevant departments where necessary· Keep customer records up to date at all times· Keep up to date your knowledge of policies and knowledge· General administration dutiesKey Requirements· Previous Customer service experience (Preferably within an inbound environment)· Proving track record consistently hitting key performance indicators· Excellent telephone manner· Good PC skills· Attention to detail· Team player

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20/03/2019 11:07:31
GBP 18000.00 18000.00.