Head Receptionist

Job Ref: 162204
Sectors: Administrators, Receptionists
Job Type: Permanent
Date Added: 11 February 2019
  • Cambridge, Cambridgeshire, England Cambridge Cambridgeshire CB3 0LX
  • £20,000 - £22,000 per Annum
  • Tate
  • 01223 324433
Tate https://www.tate.co.uk https://www.tate.co.uk/-/media/tate/logo/logo-2018/tatelogoweb409x68.png

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Head Receptionist


£20,000 - £22,000 per annum

Tate are recruiting for a Head Receptionist to join a luxury boutique hotel based just on the outskirts of central Cambridge. This is role is a varied position which is totally customer focused.

You will be expected to deliver excellent customer service at all times with a friendly and informative approach. This role would ideally suit an individual who is proactive, a flexible approach and has a vibrant nature but can remain professional at all times. Due to the nature of the business, this does include shift work between the hours of 7am - 10pm along with occasional weekend work.

Key responsibilities are, though not limited to:

  • To act promptly and efficiently on customer feedback to achieve positive results
  • To be fully aware of budgeted and departmental financial targets
  • Lead and mentor the reception team to promote good employee morale
  • To ensure that the Front Office department operates effectively on a day to day basis
  • Meet & greet visitors to the hotel and assist with room bookings and additional needs
  • Take a proactive approached to sales opportunities in order to maximise sales and revenue
  • To assist with the recruitment process in line with the company recruitment procedures
  • To ensure all company legislation is adhered to

Person Specification:

  • An industry working within hospitality is desirable
  • Effective time management
  • Receptionist experience with managerial duties
  • Friendly, motivated and pro-active nature
  • Flexible approach
  • Smart, professional appearance

If this sounds like the role for you, then apply now. Alternatively, if you would like to know more about the role, give Danielle a call on 01223 324433.

Tate is acting as an Employment Agency in relation to this vacancy.

13/03/2019 08:17:47
GBP 20000 20000.