1st Line IT Support

Job Ref: 161888
Sector: Other
Job Type: Permanent
Date Added: 28 January 2019
  • Hoddesdon, Hertfordshire, England EN11 0NX
  • £22,000 - £24,000 per Annum
  • Tate
  • 01707 320255
Tate https://www.tate.co.uk https://www.tate.co.uk/-/media/tate/logo/logo-2018/tatelogoweb409x68.png

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Are you looking for a new exciting role within IT?

Do you want to work for a company who will offer you opportunities to grow and develop?

If so, then we may have the opportunity for you.

This position is for a 1st Line IT Support Engineer, with a salary of up to £24,000 D.O.E, excellent benefits and on site free parking.

Overall responsibilities include:

  • 1st line support re software, printers, emails
  • Server; basic maintenance
  • Basic network and cabling, move PCs, printers, phones
  • Configure mobiles/laptops/box fresh PCs to operate on system
  • Essential server maintenance
  • Run reports for managers and directors from data
  • Firewalls; maintain and update, run 'attack' programs to ensure integrity
  • Telecoms; network admin including change of users and program handsets
  • Licenses; ensure all current and buy new as required
  • CCTV; ensure maintained properly, report problems
  • Access security; maintain and update records. Program for leavers/starters.

Skills and experience:

  • Proven experience of providing 1st Line Desktop Service Support
  • Understands the importance of the customer experience
  • Demonstrable experience of computer hardware and software fault finding
  • A team player
  • Ability to work calmly under pressure with changing priorities
  • Methodical and questioning when solving issues
  • Ability to be clear when explaining IT faults and their resolutions

Due to the location of this role, a valid driving licence is required.

Interested? CLICK APPLY to find out more.

Tate is acting as an Employment Agency in relation to this vacancy.

27/02/2019 12:11:51
GBP 22000.00 22000.00.