Customer Service Executive

Job Ref: 161501
Sector: Customer Service
Job Type: Permanent
Date Added: 14 January 2019
  • Reading, Berkshire, England Reading Berkshire
  • £23,000 - £24,000 per Annum
    ANNUM
  • Tate
  • 01189 586040
Tate https://www.tate.co.uk https://www.tate.co.uk/-/media/tate/logo/logo-2018/tatelogoweb409x68.png

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Customer Service Executive

Salary: 24k per annum +5% performance bonus.

Start: Immediate.

Location: Reading.

Our client is looking for an organised calm and attentive candidate for an exciting and rewarding role as a Customer Service Executive to assist with the running of their 'In Home' Parkinson's Disease care technology.

Key Responsibilities of the role.

  • Following process to complete new orders of the technology from the pharmacy to ensure the products arrive with the patients on time
  • Collating information sent back from the Technology to your line manager
  • Tending the helpline for the technology, remaining calm to ensure correct process are followed to ensure the patient resolved their issue.

The Successful new candidate will enjoy a 10 week supportive training program as part of a team of 6, a buddy system will then be in place for ongoing support with the role.

Benefits include

  • 25 days holiday + bank holidays
  • Group Pension Scheme - Company match up to 5% pension (options for relief at source or salary exchange)
  • Group Life Assurance Scheme - 4 * basic annual salary
  • Spouses Death in Service Scheme - 4-9th of your basic annual salary
  • Group Income Protection Scheme - 70% of your basic annual salary for a fixed period of 5 years
  • Group Critical Illness Scheme - Lump sum of 2* basic annual salary
  • Group Private Medical Insurance (BUPA) - Taxable benefit.

Tate is acting as an Employment Agency in relation to this vacancy.

Tate
13/02/2019 09:21:07
GBP 23000.00 23000.00.