Tate are looking for talented Customer Service Advisor to work for TK Maxx and Homesense, part of TJX Europe.Are you passionate about Customer Service?Would you...
Tate are looking for talented Customer Service Advisor to work for TK Maxx and Homesense, part of TJX Europe.
Are you passionate about Customer Service?
Would you like a vibrant, fun working environment?
Want to join an International Business with exciting career opportunities?
TK Maxx can give you all the above and more... You will be joining them as a Temporary colleague in the first instance with a view to moving to become a permanent member of the team.
The start for these positions is the 4th February 2019.
You will enjoy an hourly rate of £9.74 and accrue holiday as you temp, along with access to other benefits.
Your day to day role will include: - Answering inbound telephone calls from customers, dealing with queries and resolving issues. - Liaising with the store network and other internal departments to ensure swift resolution of customer enquiries.- Managing a busy email inbox and ensure you are replying to customer queries.- Making outbound calls as required to help resolve customer issues.
Key Skills - Ability to demonstrate that you are passionate about delivering a high level of service through written and oral communication.- Excellent Customer Service skills, ideally on the telephone in a query based environment- A flexible approach to your workload.- The desire to be successful and deliver outstanding quality in all you do.
The Contact Centre opening hours are Monday to Sunday between 8.00am and 8.00pm. With this in mind, you will work a flexible shift pattern working a total of 37 hours per week, with 1 weekend in 3.
If you would like to know more about TK Maxx part of TJX Europe and what a great place it is to work click here: <http://www.earlycareers.tjxeurope.com/about-tjx-europe/be-part-of-something-big/>We look forward to welcoming you to TJX Europe and Tate.
Tate is acting as an Employment Business in relation to this vacancy.