Customer Account Manager

Job Ref: 161339
Sector: Other
Job Type: Permanent
Date Added: 08 January 2019
  • Manchester, Greater Manchester, England
  • £35,000 per Annum
  • Tate
  • 0161 828 5402

Quick Apply

Submitting application, please wait..

Request a callback

Send To A Friend

Tate are working with an expanding, progressive company who are on the lookout for a Customer Account Manager to join the team. The major objective of the Customer Account Manager is to drive customer satisfaction, growth and retention of customer accounts.

Monday to Friday working hours


Excellent Team incentives

Key responsibilities:

  • Design, agree and implement customer service plans
  • Provide action plans for customer service teams
  • Identify and develop new revenue opportunities
  • Analysing statistics
  • Maintain effective customer records and report regularly on customer service levels
  • Run Customer User Groups as appropriate
  • Service reviews with the Clients
  • Act as the customer's advocate with the company

To apply ideally you will have:

  • Experience in the Payment industry
  • Ideally 2-3 years plus experience
  • Confident and assertive with the ability effectively resolve customer issues
  • People focused and able to engage and build trust
  • Commercially savvy
  • Able to work independently and at home in a small business environment

If you're interested apply online today!

Tate is acting as an Employment Agency in relation to this vacancy.

07/02/2019 14:36:17
GBP 35000.00 35000.00.