Customer Service / Property Administrator

Job Ref: 161227
Sector: Customer Service
Job Type: Temporary
Date Added: 02 December 2019
  • Guildford, Surrey, England Guildford Surrey GU1 3AA
  • £19,000 - £22,000 per Annum
    ANNUM
  • Tate
  • 01483 533707
Tate https://www.tate.co.uk https://www.tate.co.uk/-/media/tate/tania/tate-logo-sole.png

Quick Apply

Submitting application, please wait..

Request a callback

Send To A Friend

**Customer Service / Property Administrator **

IMMEDIATE INTERVIEWS

£19K-£22K

Central Guildford

Monday - Friday 9am-5.30pm

Our client, a well-established property services company in Guildford are looking for a Customer Service / Property Administrator to join their team on a permanent basis.

Responsibilities:

  • To effectively manage a portfolio of properties ensuring that the requirements of their clients are delivered in accordance with agreed service level agreements.
  • To demonstrate within your day to day role appropriate controls to ensure the customer is at the heart of everything you do, and ensure you meet the values and visions of the client's commitment to placing the customer first.
  • Maintain records onto the system accurately and efficiently
  • To ensure the key performance indicators are met in relation to price achieved, time to sell, percentage under offer and stock turnover.
  • Ensuring all written and verbal communication to clients, suppliers and third parties are conducted in a professional and timely manner
  • Action, record and file all incoming post, faxes and emails.
  • Dealing with incoming calls from clients in a professional manner and helping deal with their queries
  • Occasionally assisting Assistant Team Manager/Team Manager with ad hoc projects.
  • Provide support to the Senior Property Sales Advisor/Team Manager as well as assistance to other team members during busy and holiday periods.

Skills:

  • Previous experience within an Administrative or Customer Service based role
  • Excellent telephone manner
  • Strong written and verbal communication skills
  • Proficient in MS Office packages

For further details, please email your CV

Tate is acting as an Employment Business in relation to this vacancy.

Tate
01/01/2020 12:39:08
GBP 19000 19000