My client based in Hemel Hempstead are looking for Administrators and Minute takers to join their team on a temporary ongoing basis. This role is...
We are looking for a positive and hardworking Administrator on a possible temporary to permanent basis, to join our 'values driven' client. This position is interactive and interesting with the purpose of providing excellent service to customers. The successful candidate will need to be able to drive to Petersfield and Eastleigh
Start Date: ASAP
Salary: £9.98 per hour
Hours: Monday to Friday - 08:30am - 17:00pm.
A caring and supportive organisation who invest in their staff and offer excellent opportunities for progression.
Duties include the following:
Setting up customer direct debits manually on the systems
Answering enquiries from customers relating to their direct debits
Providing advice to customers
Carrying out administration tasks required that relate to resolving customer contact
Previous administrator experience or customer service will be highly desirable.
Evidence of customer service soft skills including empathy and taking ownership
Ability to adhere to scheduled timescales
Good IT Skills, with the ability to learn internal systems quickly (word and excel)
Confidence to be solution orientated when handling angry or challenging customer complaints
Tate is acting as an Employment Business in relation to this vacancy.