Vehicle Damage Administrator

Job Ref: 160522
Sector: Administrators
Job Type: Permanent
Date Added: 23 November 2018
  • Coleshill, Warwickshire, England
  • £18,000 - £20,000 per Annum
    ANNUM
  • Tate
  • 01392 432861
Tate https://www.tate.co.uk https://www.tate.co.uk/-/media/tate/logo/logo-2018/tatelogoweb409x68.png

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Tate are working with a client located in Marston Green , Solihull. This is an exciting opportunity working with a forward thinking and exciting company who boast a fantastic working working environment.

Key accountabilities:

  • Updating the CRM system with customers damaged vehicles
  • Deploy inspection and repair bookings to the network partners
  • Liaise between repair network and customers to make sure works are completed in accordance to the service level agreements
  • Acting as the first point of contact for all customer enquires
  • Gaining regular updates from network repairers and keeping customers up to date
  • Provide management information reports to customers
  • Build close and working relationships with corporate customers
  • Keep accurate records of correspondence with customers using the CRM database

Preferred skills:

  • Previous experience within the automotive industry would be an advantage but not essential
  • General interpersonal, communication and relationship skills
  • Good attention to detail

Working hours: Monday-Friday 8:30am-5:00pm.

Tate is acting as an Employment Agency in relation to this vacancy.

Tate
23/12/2018 14:05:22
GBP 18000.00 18000.00.