Customer Service Executive

Job Ref: 160409
Sector: Customer Service
Job Type: Temporary
Date Added: 19 November 2018
  • Kingston upon Thames, Surrey, England
  • £10.89 per Hour
    HOUR
  • Tate
  • 01372 724404
Tate https://www.tate.co.uk https://www.tate.co.uk/-/media/tate/logo/logo-2018/tatelogoweb409x68.png

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We are currently recruiting for a forward thinking and innovative business based in the Kingston upon Thames area. We are looking for Customer Service Executives to work on a 3 month temporary to permanent basis. This is a full time position.

You will be providing a dedicated and high quality service to customers which will involve use of the telephone and email to provide a first call resolution to customer's queries.

You will respond to enquiries with empathy and professionalism and be able to advise on all areas of the business which you will be fully trained on.

You will respond to queries regarding repairs, tenancy, dispute management, payment queries and any other policy and procedural queries.

We are looking for someone who will take responsibility for queries through to resolution and be able to keep the customer informed at every point.

Personal specification:

  • You will have excellent customer service skills with a 'customer first' mindset
  • The ability to show empathy with an excellent telephone manner
  • A good command of MS Office with good general IT skills
  • Demonstrable experience within a customer service or call centre environment
  • Seeing queries through to resolution
  • Be able to travel to Kingston upon Thames on a daily basis with ease

Tate is acting as an Employment Business in relation to this vacancy.

Tate
19/12/2018 17:38:44
GBP 10.89 10.89.