Customer Service

Job Ref: 159496
Sector: Customer Service
Job Type: Temporary
Date Added: 06 February 2019
  • Watford, Hertfordshire, England Watford Hertfordshire WD17 1EQ
  • £11.28 per Hour
    HOUR
  • Tate
  • 01727 844799
Tate https://www.tate.co.uk https://www.tate.co.uk/-/media/tate/logo/logo-2018/tatelogoweb409x68.png

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Customer Service Representative - Temporary position for 6 months - Watford - £11.28 per hour

Tate are proud to be working with an employer of choice in Watford to recruit a Customer Service Representative. Our client pride themselves in doing meaningful work, they make a difference and improve lives! They are looking for Customer Service Representatives who want to be part of their team and reflect their values.

The main purpose of the role is to provide quality support to their customers, ensuring their service is best in class!

Daily duties will include:

  • Answering a high volume of inbound calls from customers
  • Accurately processing orders into the SAP system
  • Ensuring the CRM system is always kept updated
  • Ensuring all orders are fulfilled when stock is available, keeping customers informed at all times
  • Dealing with incoming post
  • Dealing with any escalation from accounts, such as returns, orders and disputes

Person Specification:

  • Computer literate - knowledge of Microsoft packages, mainly Excel
  • Strong communication skills - Excellent telephone manner
  • Experience of customer service and a high volume of phone calls

Further information:

Duration: 6 months

Working hours: 08.30am-5pm, Monday to Friday

Parking on site

Tate is acting as an Employment Business in relation to this vacancy.

Tate
08/03/2019 11:47:40
GBP 11.28 11.28