Customer Support Anaylst

Job Ref: 158630
Sector: Customer Service
Job Type: Permanent
Date Added: 12 September 2018
  • Guildford, Surrey, England
  • £20,000 - £24,000 per Annum
  • Tate
  • 01483 533707

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£20k - £24k dep on exp

Great Career Development opportunity!

Guildford based

Our innovative tech based client in Guildford are seeking a dynamic Customer Support Analyst where you will be the voice and keyboard of their business.

Key duties will include:

  • Helping existing clients around their products with the patience of a saint and in a fun friendly manner
  • Digging and delving into customer setups using screen sharing tools
  • Problem solving with the resources of the entire team
  • Playing a key part in feeding back to the product to team to continually grow the business
  • Offering tech and customer support

As part of this entrepreneurial team you will need to be:

  • Logical thinker with ability to get into the detail of a problem and resolving it
  • Very confident communicator
  • Ability to build strong relationships with no fluff!
  • Identify customers need and sales opportunities
  • Team player with a VIP attitude
  • Excited to deliver top level support

This is a rare opportunity to work with an exciting and expanding business!

For further details, please contact, Karen Hicks on 01483 533707.

Tate is acting as an Employment Agency in relation to this vacancy.

12/10/2018 15:55:40
GBP 20000 20000.