Tate Recruitment are seeking an Care Home Office Manager in Hinckley. The role is on a temporary basis working adhoc bank shifts to support the...
Provide leadership, management and the highest level of support to the Team, to ensure the very Social Care Manager
Main Duties & Responsibilities
*Provide leadership, management and the highest level of support to the Team, to ensure the very best outcomes.
*Ability to take ownership of achieving the highest levels of compliance with regards to regulations, laws, quality standards & policies, ensuring we achieve a minimum of "Good" CQC inspection
*Accountable for the Health and Safety of staff and clients; ensuring the Health & Safety policy and procedures are followed at all times providing a safe working environment
*Ensure consistent application of Client policies, procedures and approved practice; and to promote our aims and values
*Continually review and improve processes to ensure the most effective and efficient service is being delivered to our clients
*Ability to identify and recruit high quality Carers, implement excellent training and maintain high retention ratios
*Ensure the provision of staff training is implemented and the delivery of very high quality care services, to vulnerable people living in their own home, is achieved consistently
*Ability to ensure the Scheduling is effectively designed to ensure the Carers deliver the allocated care to the client.
*Scheduled Spot Checks and Audits are undertaken and recorded
*Ability to complete and continuously improve the Assessments, Risk Assessments and Care Plans to ensure the outcome of the client is achieved effectively and the customers expectations are exceeded
*Ability to ensure that all payments due are received promptly; and Payroll and Invoicing is undertaken accurately
*Ability to meet and exceed all financial/growth targets whilst participating in, and contributing, to the strategic management of the business
Qualifications & Experience
*The candidate will hold, or be working towards, an NVQ Level 4 (RMA) or QCF Level 5 qualification in Health and Social Care
*Have substantial experience in managing people, and can demonstrate a positive vision of home care and how you will influence positive change
*Must have good experience and knowledge of the Care Industry, in a previous similar role
Abilities, Skills & Behaviours
*Highly determined, driven and ambitious, with the desire to make a real difference and assist in the growth of a new office
*Excellent communication and interpersonal skills, with the ability to talk passionately about our services and values to potential clients or referral sources
*Advanced computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledge
*Self-motivated and flexible, with a willingness to participate in an on call system for out of office hours
*Extremely well organised, excellent planning and prioritising ability with high attention to detail
*A creative and strategic thinker who is able to embrace, influence and communicate improvements to the Team
Tate is acting as an Employment Agency in relation to this vacancy.