Customer Contact Advisor

Job Ref: 157872
Sector: Customer Service
Job Type: Temporary
Date Added: 21 September 2018
  • Reading, Berkshire, England
  • Competitive
  • Tate
  • 01189 586040

Quick Apply

Request a callback

Send To A Friend

**Temp Ongoing**

Tate are currently working on a great opportunity for the right individual to join a true specialist within their industry. We are currently seeking two candidates to join the Customer Contact Team, for an on-going temporary contract (with a minimum of 6 months commitment required).Title: Customer Contact AdvisorLocation: Based just outside of central Reading, BerkshireSalary: £10 to £11 per hour, plus holiday and rewards exclusive to TateHours: Working hours are Monday to Friday, 9:30am to 5:00pm will look at School hoursWith excellent customer service skills and previous outbound calling experience, this is a fantastic opportunity to develop, learn new skills and work within a high-end automotive business.Main responsibilities· Contacting existing and prospect customers to ensure that the data held on the customer database is accurate and up to date · Overall building rapport with customers that is reflective of the brand · Contribute to any documentation and improvement of processes within the centre · Deliver an agreed level of service to external and internal customers · Contacting customers where MOTs and warranties are due for renewal · Adhere to the policies and procedures.Person Specification· Ability to build rapport quickly over the phone · Customer Service/Outbound calling experience · Pro-active and can-do attitude · Naturally keen to provide good customer service · Able to adapt to multiple tasks · Work alone productively and with initiative, but also play an active role as part of a team · IT literate · Strong attention to detail · Excellent communication.There is free parking on site and a short walk to the nearest bus stop.Please apply with an up to date CV if you would like to receive further information.

Tate is acting as an Employment Business in relation to this vacancy.

21/10/2018 10:47:44
GBP 0.00 0.00.