Technical Support Coordinator

Job Ref: 157718
Sector: Customer Service
Job Type: Permanent
Date Added: 29 October 2019
  • Hitchin, Hertfordshire, England Wilbury Way Hitchin Hertfordshire SG4 0AB
  • £28,000 - £31,000 per Annum
    ANNUM
  • Tate
  • 01462 455181
Tate https://www.tate.co.uk https://www.tate.co.uk/-/media/tate/tania/tate-logo-sole.png

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An office-based support job perfect for someone who is logically adept with fixing manual and mechanical things! Our Hitchin based client is looking for a Technical Support Coordinator to join their team.

You will be conversing with installation engineers, carpenters or customers, diagnosing problems and advising on solutions regarding the working of mechanical parts, door and window furniture.

We are looking for you!

. A candidate with excellent customer service skills, and ideally a minimum of two years' work experience in a sales, service or Technical driven environment. You will have confident communication skills, as the role has high interaction with both customers and colleagues.

. You'll have great IT skills, with experience of working on both a CRM system and ideally CAD software and SAP experience would be desirable.

. This is an office-based job in Hitchin, Herts.

. Parking is on site, and the benefits package compliments a competitive salary.

While full product training will be provided, you will have the ability to maintain a technical and logical mind-set combined with an ability to learn quickly and be able to make informed decisions to suit customer needs. You will be a team player and be solutions driven to succeed on each challenge to achieve an outcome of a highest standard.

As part of your role you will be advising on technical solutions and recommending the best product to suit specific requirements. In time, you will become the 'go to' person in the business and support internal staff and customers with training on these specialist parts.

Paying up to £31,000 based on experience this is a fantastic opportunity for a someone to work with a growing and innovative business. Please use the APPLY button, attach your CV and Tate will contact you by phone or email in the next 2 working days.

Tate is acting as an Employment Agency in relation to this vacancy.

Tate
28/11/2019 17:21:48
GBP 28000.00 28000.00