Our client are a very successful, leading tech start-up company and are looking to recruit an Account Manager to join their sales team based in...
** Customer Success Manager **
IMMEDIATE START AND INTERVIEWS
£35K - £40K
Based near Godalming, Surrey
Customer Success Manager will work with our client's team of Consultants to support customers through their on boarding process and helping them to manage the rollout of their new digital workplace.
You will be responsible for understanding customers' requirements and support them with the rollout of any customisations that may be required.
You will provide light project management through the on boarding process and provide help and ongoing assistance. This will include:
- Support with CMS
- Insights into usage metrics to increase user adoption
- Assistance in recognising the need for further platform customisations
Experience working with content management platforms
Assisting with technical pre-requisites
Designing analytics dashboards for performance data
For further details, please contact the Guildford, Tate office.
Tate is acting as an Employment Agency in relation to this vacancy.