Technical Support

Job Ref: 157013
Sector: Other
Job Type: Permanent
Date Added: 13 July 2018
  • Northamptonshire, England
  • £21,000 - £23,000 per Annum
  • Tate
  • 01908 200990

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Technical Support

Northampton

Monday - Sunday

37.5 hours per week between 7.00-23.00

£21,000-£23,000

Local client of choice is looking someone to join their team, providing technical support to the engineers ensuring a resolution to the fault.

Responsibilities:

  • Liaise with customers to collate detailed technical information
  • Make accurate fault diagnosis
  • Provide technical support to engineers
  • Identify calls and escalate when needed
  • Check stock availability and find alternatives
  • Be compliant with company policies and legislation
  • Carry out any new "ad-hoc" assignments when required
  • Check warranty status for defined kit

The Person:

  • Have the ability to prioritise workload in HP, IBM, Dell
  • Have a technical background with experience in
  • Be organised
  • Have strong technical skills
  • Experience in Microsoft packages
  • Have excellent verbal and written communication skills

In this role is of interest please contact Tasha on 01908 200990.

Tate is acting as an Employment Agency in relation to this vacancy.

Tate
12/08/2018 13:22:02
GBP 21000 21000.