Tate are working with a global supplier in the heart of Leicester to recruit for a Customer Service Administrator. This role is a permanent position...
Job Title: Client Services Executive Apprenticeship
Location: Watford, Greater London
A fantastic opportunity has arisen within one of the most prestigious credit insurance companies in the UK, operating globally, offering companies solutions to protect them against the risk of financial default of their clients, with a solid reputation within both the public and private sectors. They are now seeking for a competent Client Services Apprentice. Their innovation and dynamic approach sets them aside from their competitors and their commitment to deliver a flawless service is achieved by investing and empowering their employees to push boundaries and reach new heights. The Client Services is the customer service point for direct clients. The Client Services Executive will strive to provide market leading customer service, nurturing clients through their contract.
Currently they are looking for a self-motivated and resourceful candidate to join Client Services Team as an apprentice on a 1 year fixed term contract. This is a stimulating opportunity for someone looking to gain invaluable work experience whilst studying towards a Customer Service Level 2 qualification.
Duties will include but not limited to:
To provide market leading customer support for direct clients and identify areas for improvement
To ensure broker submissions are added to organisational systems
To take ownership of your allocated direct clients.- To undertake all other reasonable tasks as requested
To manage inbound direct prospect telephone calls- To treat customer fairly at all times
The ideal candidate will need:
Excellent communication skills
Ability to Prioritise
Good attention to detail
Willingness to learn new skills and develop systems knowledge
Ideally pass level in English and Maths GCSE This is a great opportunity for a hardworking and enthusiastic individual who is looking to develop and start a career in a commercial setting.
Tate is acting as an Employment Business in relation to this vacancy.